Answers, and a direct line to the founder
Tap Session, pick what you're grinding (gym, study, deep work, creative, or your own custom lane), do the work, then end the session and upload one photo as proof. XP lands the moment you submit.
Go quiet for more than 24 hours and your XP takes a hit and your streak resets — you'll get a warning first. This isn't a punishment for taking a break, it's what keeps the leaderboard honest for everyone still showing up.
Planned rest shouldn't cost you the same as vanishing. Once a week you can declare today or tomorrow a rest day right from the decay warning on your dashboard — decay skips that night entirely and your streak holds.
Squads are shared leaderboards you compete on with friends or an open lane of strangers grinding the same goal. Duels are head-to-head races you can challenge anyone to — free duels run 24 hours with no stakes; Pro duels let you pick the length and put something on the line.
Open Upgrade in the app and tap Manage Billing— that opens Stripe's billing portal where you can update your card, switch plans, or cancel anytime. If you subscribed through the App Store, manage it in your iPhone's Settings → your name → Subscriptions instead.
Open Settings in the app and choose Delete Account. This permanently removes your sessions, proof photos, and account data. You can also email us at the address below and we'll process the deletion for you.
The fastest way is Message Founder right inside the app — it goes straight to the person who built RankUp, and every message gets read. You can also email us directly.
Still stuck? Email therankup1@gmail.com and we'll get back to you.