Answers, and a direct line to the founder
Tap Session, pick what you're grinding (gym, study, deep work, creative, or your own custom lane), do the work, then end the session and upload one photo as proof. XP lands the moment you submit.
Go quiet for more than 24 hours and your XP takes a hit and your streak resets. You'll get a warning first. This isn't a punishment for taking a break, it's what keeps the leaderboard honest for everyone still showing up.
Planned rest shouldn't cost you the same as vanishing. Once a week you can declare today or tomorrow a rest day right from the decay warning on your dashboard, and decay skips that night entirely and your streak holds.
Squads are shared leaderboards you compete on with friends or an open lane of strangers grinding the same goal. Duels are head-to-head races you can challenge anyone to. Free duels run 24 hours with no stakes; Pro duels let you pick the length and put something on the line.
It depends on where you subscribed. If you subscribed in the iPhone app, Apple bills you: manage or cancel it in your iPhone's Settings, under your name, then Subscriptions (or in the App Store app). If you subscribed on the web at rankup.club, open Upgrade and tap Manage Billing, which opens Stripe's billing portal where you can update your card, switch plans, or cancel anytime. Deleting your account cancels a web subscription for you, but it cannot cancel an App Store one, so cancel that in Settings first.
Open Settings in the app and choose Delete Account. This permanently removes your sessions, proof photos, and account data. You can also email us at the address below and we'll process the deletion for you.
The fastest way is Message Founder right inside the app. It goes straight to the person who built RankUp, and every message gets read. You can also email us directly.
Still stuck? Email therankup1@gmail.com and we'll get back to you.